All Episodes
Episodes
73. What Is ASTA And Why Should You Care? with Zane Kerby
What does ASTA actually do, and why does it matter to you as a travel advisor? Zane Kerby, the President and CEO of the American Society of Travel Advisors (ASTA), joins this episode to discuss the importance of ASTA...
View Episode
72. Failing Forward: Awards, Events, And The Power Of Connections with Kristin Chambers, CTC
Surrounding yourself with the right people in the industry can be transformative. Kristin Chambers, owner of TravelLuster and D.A. Luxury Travel, joins this episode to share how she has grown her companies and the...
View Episode
71. How To Legitimize Your Travel Business
Oftentimes, advisors are working to transition from part-time travel planning to a full-time travel advisor committed to their travel career. If this is you, it’s time to take the necessary steps to legitimize your...
View Episode
70. Which Numbers REALLY Matter In Your Business?
Knowledge is power, especially when it comes to your business's financials. Knowing your numbers allows you to set realistic goals, make informed decisions, tailor your marketing strategies, and ensure the financial...
View Episode
69. How To Successfully Navigate Difficult Conversations with Sonni Abatta
Whether in the travel industry or any other field, conflicts and disagreements are inevitable. However, it is how we approach these conversations that can make all the difference. Sonni Abatta, an award-winning TV...
View Episode
68. Staying Calm When Travel Plans Go Sideways with Ashlyn Puckett
As a travel advisor, unpredictable situations are bound to happen. While handling frustrations or an emergency is never ideal, with the right preparation and mindset, you can handle these situations like a pro! Ashlyn...
View Episode
67. How Forbes Travel Guide Is Transforming The Travel Industry with Richard Lebowitz
Curious about what it takes for a hotel to earn a Forbes Travel Guide star rating? Jennifer sits down with Richard Lebowitz, the Senior Vice President of Travel Industry Outreach at Forbes Travel Guide, to discuss the...
View Episode
66. What NOT To Do On Your Next Intake Call
Are you feeling anxious about handling intake calls effectively? Tune in to learn strategies to make these calls not only productive but enjoyable! Gain clarity on why you should be using an inquiry form to streamline...
View Episode
65. Should You Require A Minimum Trip Investment? with Susan Whitson
Susan Whitson, the founder of Susan Whitson Travel and a Conde Nast Top Travel specialist since 2020, joins this episode to discuss the importance of setting boundaries, charging fees for services, and knowing your...
View Episode
64. How To Speak The Language Of Luxury with Amber Frankhuizen (Part 2)
Jennifer and Amber Frankhuizen continue their discussion on the language of luxury and how to effectively communicate with high net worth individuals. In this episode, they cover the importance of boundaries, the...
View Episode
63. How To Speak The Language Of Luxury with Amber Frankhuizen (Part 1)
In the luxury market, it's all about the intangible experience. As a travel advisor, it’s essential to understand that luxury is not solely defined by a high price tag but by the level of service, attention to detail,...
View Episode
62. Building Strong Partnerships In The Travel Industry with Hicham Mhammedi Alaoui
Unlock the secrets to building supplier relationships that aren't just transactions – they're unforgettable collaborations! Hicham Mhammedi Alaoui, the founder of Experience Morocco, joins this episode to share the...
View Episode
