14. Everything Your Future VA Wished You Knew Before Hiring Them with Ashlyn Puckett

We’re not bashful when it comes to sharing the behind-the-scenes of our business. Like every other business owner, we have had our share of mishaps; hiring being one of them! The hiring and onboarding process is a crucial component to having a successful and balanced business. We are so passionate about this topic, because we know the importance of finding and retaining the talent that you've worked so hard to recruit.

In this episode, we’re talking with Ashlyn Puckett, the amazing community manager for TiqueHQ. After learning the travel industry, Ashlyn's role transitioned from VA to a client experience manager. She became responsible for all client-facing communications, social media, blogs, and much, much more. She’s sharing ALL (confessional time) about how the onboarding process went, what it’s actually like working as a remote employee, and the systems she can’t live without.  If you’re ready to make your first hire, you won’t want to miss this episode!

Today we will cover:

• (01:28) Creating a great onboarding plan for new hires
• (10:32) Ashlyn’s thoughts regarding her onboarding process with both Tique and Explorateur
• (21:09) What it’s like operating as a remote employee and becoming confident in your role
• (27:56) Robin’s thoughts on unpaid internships
• (32:28) Systems Ashlyn has used that really helped her to understand and do her job well
• (38:03) How to set yourself up for success when hiring for the first time

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