21. How To Get Proposals Faster From Your Suppliers with Kaytee Fisher
Lately, we've been connecting with suppliers and talking a lot about the topic of proposals. They've all agreed that a more comprehensive and collaborative communication approach could shift the entire relationship dynamic in the travel industry.
We understand it can be easy to get caught up in your own processes and wonder why the supplier is taking so long on the proposal. However, as advisors, we could be doing SO much more to help them work quicker and more efficiently!
It's important to realize that the suppliers make or break our client's end destination experience. Also, the supplier and advisor relationship should be fully collaborative with only one goal in mind - to deliver exceptional service to the traveler.
In this episode, Jennifer and Kaytee discuss simple ways to tweak how you can work with suppliers to ensure that everyone is getting proposals, communication, and documents faster. Give these tips a try and see how it shifts your conversion time and overall relationship with your suppliers!
Today we will cover:
- (1:25) The importance of baseline research on pricing
- (2:35) Gaining more knowledge on the destination before the intake call
- (8:01) Should the DMC be on the intake call with you?
- (12:37) How fees can help you get proposals faster
- (25:26) Intake calls and client preferences
- (30:50) Being nervous before intake calls
- (32:44) Receiving a proposal and having feedback
- (43:00) Taking time for continuous education as a travel advisor
- (46:22) Turnaround time
- (52:07) Managing expectations from the beginning
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