35. Successfully Create A VIP Experience For Your Clients with Ashlyn Puckett
As travel advisors, we understand the importance of personalized service and attention to detail in creating extraordinary travel experiences for our clients. Ashlyn Puckett, the amazing community manager for TiqueHQ, joins this conversation to discuss the secrets of VIPing your clients through hotels, exploring how to communicate special occasions effectively, coordinate seamless transportation, and leverage your industry connections for exclusive access. Also learn why advocating for priority services is so important, as well as how you can coordinate unique experiences that go above and beyond.
By following these insider strategies, you can create extraordinary travel experiences that will leave a lasting impression on your clients and keep them coming back for more. Whether you're a seasoned travel advisor or an aspiring professional in the industry, you wonā€™t want to miss this episode!
Today we will cover:
- (01:21) The importance of coordinating seamless transportation and working with vetted transfer companies
- (11:20) How building relationships with the hotel management and staff can enhance the client experience
- (20:20) The role of DMCs in providing exclusive experiences
- (28:40) Asking for priority services and special treatment
- (39:50) Understanding that not every client is a VIP
- (43:00) How rep companies come into play
- (45:30) Personalized gifts and surprises from hotels
For the advisor ready to close more sales & boost their revenue with confidence!
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