44. What Is A Rep Company & How To Work With Them with Danielle Dormand
In the world of travel, there are many moving parts and players that work together to create unforgettable experiences for clients. One important player in this ecosystem is the representation firm, also known as a rep firm or company. These firms act as a liaison between travel advisors and their clients, and the various suppliers and partners around the world. They help to bridge the gap and ensure that the right connections are made, resulting in seamless and exceptional travel experiences.
Danielle Dormand, Co-Founder of Index Select (a rep company that has been in the travel industry for eight years and has built a reputation for their exceptional service and portfolio of partners), shares insights into what a rep company does, how they support travel advisors, and provides details on the challenges and rewards of their work!
Connect with Danielle Dormand:
Today we will cover:
- (05:30) The role of a rep company and how Index Select supports advisors
- (14:30) Index Select's reputation in the industry, and their focus on experiential travel and brand alignment
- (19:00) Networking, building relationships and creating exceptional experiences
- (27:40) Evaluating ROI of shows and events, and learning about high-performing advisors
- (36:05) Utilizing partners and DMCs for support and expertise
- (39:10) Creating personal connections and providing a unique client experience
- (45:10) Everything that goes into hosting fam trips
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