62. Building Strong Partnerships In The Travel Industry with Hicham Mhammedi Alaoui
Unlock the secrets to building supplier relationships that aren't just transactions – they're unforgettable collaborations! Hicham Mhammedi Alaoui, the founder of Experience Morocco, joins this episode to share the key elements of a successful supplier-advisor relationship, such as trust, open communication, and mutual support. From creating positive impressions to avoiding common pitfalls, learn how to strengthen partnerships and enhance your ability to create memorable travel experiences for your clients!
About Hicham Mhammedi Alaoui:
Hicham is the founder of Experience Morocco, a leading destination management company (DMC) specializing in creating unique and immersive travel experiences in Morocco. With a passion for his country and a dedication to providing exceptional service, Hicham has built Experience Morocco into a go-to partner for travel advisors around the world. With over 10 years of experience in the travel industry, Hicham continues to innovate and create memorable experiences for clients.
cntraveler.com/contributor/hicham-mhammedi-alaoui/ wendyperrin.com/reviews/hicham-mhammedi-alaoui-radia-tehitahe/
Today we will cover:
- (02:15) Hicham's background and how Experience Morocco was founded
- (07:10) Creating positive relationships and viewing one another as links in a chain
- (11:45) Understanding the why behind each person in the travel industry
- (13:15) Ways an advisor can create a positive impression
- (25:25) Things to avoid when working with a supplier partner
- (29:45) Converting a good trip to a great trip
- (32:35) Collaborating with DMCs during high season
- (39:10) Cultural sensitivity and avoiding assumptions when working with DMCs
- (42:00) The value of overcoming challenges and regaining trust in a relationship
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