91. What You Wish You'd Always Known About Booking Airfare with Lary Neron
Managing airfare isn’t just about booking flights but about offering peace of mind and a cohesive travel experience. Larry Neron of Airfare Consultant, a boutique commercial air travel service company, is on a mission to demystify air travel! He brings a fresh perspective on why travel advisors should rethink booking air. From tackling the challenges and misconceptions around airfare management to showcasing strategies for adding substantial value to client interactions, Larry explains how to create a stress-free, high-value travel experience. Learn effective techniques for handling logistics, anticipating potential travel issues, and providing top-notch service that your clients will appreciate and remember.
About Lary Neron:
Lary founded Airfare Consultant, a boutique commercial air travel service company, to redefine the commercial flying experience. As an air travel expert, consultant, and mentor, Lary is dedicated to providing unmatched air travel experiences. Driven by a client-focused approach and a commitment to simplicity, Lary aims to elevate and optimize air travel through highly personalized, white-glove service, ensuring seamless and stress-free journeys. As the lead expert at Airfare Consultant, Lary successfully oversees three key programs, offering top-tier support, consulting, and mentorship to clients, partners, and travel industry professionals. Lary calls Mexico home but spends his summers in Spain. Cycling is his passion, driving his curiosity and sense of adventure. Whether he's exploring the friendly roads of Spain or the rugged cobblestone streets of Mexico, he finds immense joy in discovering new hilltop villages, cafes, and bakeries.
Fully Managed Air Travel Program (#FMATP)
Today we will cover:
- (00:30) Lary’s career journey
- (03:45) Airfare Consultant’s retainer pricing model
- (07:40) Showcasing the value of your services
- (14:30) Should travel advisors book airfare?
- (29:45) Taking the intimidation out of booking airfare
- (42:00) Upgrading to first class; Ideal Itinerary Framework
- (53:00) Managing client expectations; the air travel experience
- (60:30) Communicating with clients; setting boundaries
- (01:05:00) Handling luggage delays and emergencies
Create an enjoyable booking experience for every one of your travel clients
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