97. Replay: How To Articulate What You Do As A Modern-Day Travel Advisor
In light of recording challenges due to Hurricane Milton, Robin and Jen are replaying this fan-favorite episode!
“Travel agents still exist?” - There’s no doubt, we've all been asked this question. Honestly, it can feel impossible to summarize everything that a travel advisor does in the few seconds that we have to respond to that question. Many people now believe they can plan and book their own trips using the internet and online reviews. However, advisors offer much more than just booking services! In this conversation, Robin and Jennifer chat about breaking down advisor stereotypes, easing the stress of planning trips, and how technology has reshaped travel planning. They also provide tips for building strong client relationships, managing unexpected bumps along the way, and addressing common concerns about cost. If you've stumbled over explaining why someone should work with an advisor versus booking a trip on their own, this episode is for you!
Today we will cover:
- (02:10) Challenges and evolution in the travel industry
- (07:00) The human touch in planning travel
- (22:30) The value of modern travel advisors
- (28:00) Airbnb annoyances; travel influencers and misleading perceptions
- (42:35) The importance of building relationships
- (46:25) Addressing cost misconceptions
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