105. How Automation And Workflows Are Evolving With TravelJoy with Dayo Esho
Dayo Esho, Co-Founder of TravelJoy, discusses how automation and workflows are transforming the way travel advisors serve their clients. He shares the story of his entrepreneurial journey and the development of TravelJoy, a platform designed to help advisors save time, improve efficiency, and enhance client experiences. The conversation highlights the importance of building strong client relationships, working smarter - not harder, and leveraging technology to stay ahead. Dayo also addresses the role of AI in the travel industry, the significance of security in handling client data, and the exciting new features TravelJoy is rolling out, including group itinerary automation and enhanced proposals. If you're looking for ways to streamline your workflow and grow your business, this episode is a must-listen!
About Dayo Esho:
Dayo is the Co-Founder and CEO of TravelJoy, the all-in-one platform for travel advisors. His early experience in the industry came from growing up supporting his mom's travel agency, where he saw first-hand the many challenges faced by travel advisors. Inspired to bring the joy back into travel planning, he and the TravelJoy team have now built modern, digital tools to help advisors streamline their workflow and grow their business. (Heā€™s also slightly obsessed with basketball.)
Today we will cover:
- (02:40) Dayo's background and inspiration for becoming an entrepreneur
- (04:30) The birth and evolution of TravelJoy
- (15:40) Adapting to industry changes; AI and trends in technology
- (26:10) The TravelJoy team
- (28:15) How workflows and automation protect businesses
- (33:15) Leveraging templates for client communication
- (37:30) How technology is enabling stronger client relationships
- (44:00) TravelJoyā€™s backend security features
- (48:45) Exciting updates and future plans for TravelJoy
CLIENT COMMUNICATION TEMPLATES
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