133. Running a Business That Doesn't Run You with Lizzie Alex
If your business is leaving you drained, this episode might be the reset you need! Lizzie Alex, Senior Travel Advisor and Director of the D.A. Luxury Travel team, shares how she’s helped build a business that works for her, not the other way around. She breaks down the systems, tools, and mindset shifts that have helped her create structure, avoid burnout, and deliver high-level service without being constantly “on.” From using platforms like Asana and TripSuite to outsourcing energy-draining tasks, Lizzie shows how efficiency and balance can work hand in hand. She also shares how setting clear boundaries (from office hours to package scope) not only protects your time but enhances the client experience. Plus, you’ll hear her best tips for rolling out new processes and fees with confidence and ease. If you’re feeling overwhelmed or like your business is running you, this episode is the permission slip you need to build a business that honors your life, not just your to-do list!
Connect with Lizzie Alex:
With a passion for crafting unforgettable experiences, Lizzie Alex has made her mark in the world of luxury travel and event planning. As the Senior Travel Advisor and Director of the esteemed D.A. Luxury Travel team, Lizzie curates personalized and immersive journeys that push the boundaries of traditional travel. By understanding each client's unique preferences, Lizzie weaves together seamless itineraries that unlock access to hidden gems and "non-googleable" experiences. As a distinguished member of the 1000 Club, an elite collective of the world's most influential travel advisors, and most recently named as one of Conde Nast Traveler 2025 Top Travel Specialists, Lizzie continues to redefine the art of travel.
Today we will cover:
- (02:30) Meet Lizzie and the mission behind D.A. Luxury Travel
- (05:45) Building a business that works for you
- (08:30) Setting boundaries and how to communicate them to clients
- (18:50) How Lizzie’s team documents internal processes for smoother operations
- (21:55) Why outsourcing is an investment, not an expense
- (29:05) Offering tiered services and protecting your time through clear packages
- (35:00) Educating clients about new processes and changes
- (37:45) Advice for building a business that supports your life
→ CLIENT ONBOARDING CHECKLIST: https://www.tiquehq.com/client-onboarding?utm_source=Podcast+Episode+133&utm_medium=Podcast+Shownotes&utm_campaign=Client+Onboarding
A streamlined, step-by-step process to wow your clients from the moment they inquire until they return home raving about your expertise!
Also mentioned in the episode:
- Episode 119: How To Get The Most Out Of AI with Kha Ly
- Building Your Business With Boundaries Course
- Client Communication Templates
An interactive membership for travel advisors wanting the community, education, & support to grow their business.
Create an enjoyable booking experience for every one of your travel clients.
Self-paced style courses for the modern travel advisor.
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